Privacy Policy
Effective Date: 21 December 2024
Last Updated: 12 February 2025
Lake City Dry Fruits Pvt. Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.lcdf.co.in] or engage with us online or offline.
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We may collect the following types of information to provide and enhance our services:
1.1 Personal Identification Information
- Name
- Email address
- Phone number
- Residential or delivery address
- Payment details (for transactions)
1.2 Non-Personal Identification Information
- Browser type and version
- IP address
- Device information (e.g., operating system, screen resolution)
- Cookies and analytics data
1.3 Sensitive Personal Data
In certain cases, we may collect sensitive personal data, including:
- Identity verification documents (e.g., Aadhar card, passport) for compliance or business partnerships
- Business licenses or certifications for B2B transactions
1.4 Data from Third-Party Sources
We may receive additional data from:
- Social media platforms (e.g., when you interact with our advertisements or pages)
- Third-party service providers, such as payment gateways or analytics tools
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide Services
- Process your orders, payments, and deliveries
- Ensure seamless customer support.
2.2 To Enhance User Experience
- Understand your preferences and optimize our website experience.
- Improve our website functionality, design, and content.
2.3 For Marketing and Communication
- Send newsletters, offers, and promotional messages.
- Notify you about new products, services, or updates.
2.4 Legal and Security Purposes
- Detect and prevent fraud or unauthorized activity.
- Comply with applicable laws and regulations.
3. Sharing of Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following scenarios:
3.1 Service Providers
- Logistics partners for product delivery
- Payment processors for secure transactions
- IT service providers for website and infrastructure management
3.2 Legal and Regulatory Authorities
- When required by law or in response to valid legal requests from law enforcement or other authorities.
3.3 Business Transfers
- In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. By continuing to use our site, you consent to our use of cookies as described below:
4.1 Types of Cookies We Use
- Essential Cookies: Necessary for core website functionalities.
- Analytics Cookies: To monitor site traffic and understand user behavior.
- Advertising Cookies: To serve targeted advertisements based on your browsing patterns.
4.2 Managing Cookies
You can manage or disable cookies via your browser settings. Please note that disabling cookies may impact the functionality of certain features on our website.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your data is no longer required, it will be securely deleted or anonymized in accordance with applicable laws.
6. Your Rights
As a user of our services, you have the following rights concerning your personal data:
6.1 Right to Access
You may request access to the personal data we hold about you.
6.2 Right to Rectification
You can request corrections to inaccurate or incomplete information
6.3 Right to Erasure
You have the right to request the deletion of your data, subject to legal or contractual obligations.
6.4 Right to Object
You can object to the processing of your data for direct marketing purposes.
6.5 Right to Data Portability
You may request your data in a machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact us at info@lcdf.co.in.
7. Security Measures
We implement robust security measures to protect your data, including:
- Secure servers and encrypted data transmission.
- Regular security audits and monitoring.
- Restricted access to sensitive information.
While we strive to safeguard your data, no method of electronic transmission or storage is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized activity.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before providing your information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, along with the revised effective date. We encourage you to review this policy periodically to stay informed about how we handle your data.
11. Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy or how we process your data, please contact us at:
Lake City Dry Fruits Pvt. Ltd.
Website: www.lcdf.co.in
Email: info@lcdf.co.in
Phone No: +91 7023080003
Address: Shop No 16 Krishi Upaj Mandi Savina Udaipur - 313001, Rajasthan